Share Your Feedback
Your views genuinely shape how we work. Whether it is a compliment, a suggestion or a concern, we want to hear from you — and we will always respond.
At Cube Housing, we are committed to continuous improvement. Your experience as a resident is the most valuable information we have. We use feedback to improve our services, recognise great work from our team, and identify things we need to change.
Giving feedback will never affect the support or housing you receive from us. You can also share feedback anonymously if you prefer.
Ways to share feedback
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Online Form
Complete our short feedback form below — it takes less than five minutes and you can choose to remain anonymous.
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Talk to Us
Speak directly to your support worker or a member of the Cube Housing team during your next visit or session.
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Write to Us
Send written feedback to: 18 Whitmore Road, Birmingham, B10 0NP. Anonymous letters are welcome.
Types of feedback
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Compliments
Did a staff member go above and beyond? Tell us — we share compliments with our team and it means a great deal to them.
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Suggestions
Have an idea for how we could improve our services, facilities, or support? Every suggestion is reviewed by our management team.
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Concerns
If something has gone wrong or you are unhappy with our services, please tell us so we can put it right. For a formal complaint, visit our Complaints page.
Submit your feedback
Use the form below to share a compliment, suggestion or concern. All feedback is reviewed by our management team. You can submit anonymously if you prefer.
Your feedback is handled in line with our Privacy Policy. Feedback relating to safeguarding will always be escalated to our designated lead.